We stand behind our product 100%. Every product shipped by Drinker LLC. has a 30-day money back guarantee from the date that the product was received.
If you are having problems with pouring and are not familiar with 3-ball pours please read our care and usage page before returning it may be a simple fix.
Please contact us in advance of your return by email and ship the merchandise within 30 days from the date that the product was received. The purchaser is responsible for the return shipping costs.
Exceptions to the above conditions may be granted at our discretion on a
case by case basis.
Please do not return products to us after 30 days have passed
without contacting us first!